After you claim a student and enter the whiteboard, your audio or video connects. After your audio has connected, the student will start to connect. This can happen very quickly, but may take up to 1 minute.
Before the student starts connecting, you'll see this red exclamation point where their initials normally are during a session:
When the student is connecting, the red exclamation point changes to dancing dots:
After the student connects, you'll see their initials appear. The audio message will change to say that audio is connected. You'll also hear tones to let you know that audio has connected.
The audio messages will disappear quickly, and it will be time to greet your student and get started!